In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
More Quotes by W. Edwards Deming
The prevailing - and foolish - attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he's managing. A man with a financial background may know nothing about manufacturing shoes or cars, but he's put in charge anyway.
It is not enough to do your best; you must know what to do, and then do your best.
A bad system will beat a good person every time.
Learning is not compulsory... neither is survival.
Quality is everyone's responsibility.
Quality is pride of workmanship.