Before I started a company, I was an employee with a bad attitude. I was always felt like, bosses are stupid, and people weren't well treated.

A typical medical practice is like an old-fashioned business which keeps all of its records on paper. It can probably track down any individual transaction if it needs to, but it's basically helpless when it comes to overall measurements of performance. And that's the big problem.

Getting information off the Internet is like taking a drink from a fire hydrant.

What is design? It's where you stand with a foot in two worlds - the world of technology and the world of people and human purposes - and you try to bring the two together.

I'd always wanted to live in San Francisco, and my circumstances never permitted it. I'm so happy I made the move.

One of the perks of being the founder is that you get to build the company in your image.