If you think you're too small to have an impact, try going to bed with a mosquito.

If you do things well, do them better. Be daring, be first, be different, be just.

If I had learned more about business ahead of time, I would have been shaped into believing that it was only about finances and quality management.

The end result of kindness is that it draws people to you.

Consumers have not been told effectively enough that they have huge power and that purchasing and shopping involve a moral choice.

The money that we make from the company goes into The Body Shop Foundation, which isn't one of those awful tax shelters like some in America. It just functions to take the money and give it away.