You need to have a can-do attitude. There is always a way.

Leadership is having a compelling vision, a comprehensive plan, relentless implementation, and talented people working together.

Data can set you free.

You can't manage a secret.

If you have a common purpose and an environment in which people want to help others succeed, the problems will be fixed quickly.

Never make a joke or try for humor at someone else's expense. In a high-stakes environment, everyone needs to feel safe.